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EAN code of your meter: where to find it for gas and electricity

The EAN code of your gas or electricity meter in Belgium: where to read it, how to get it from ORES, RESA, Sibelga or Fluvius, and how to spot a typo.

ByCamille7 min read

The EAN code of your meter is an 18-digit number starting with 54, printed on every energy bill. One for gas, one for electricity. It identifies your home's connection, not you, and it is the one piece of data without which no supplier can open, close or transfer a contract.

What is the EAN code of a meter?

A supply point identifier.

EAN stands for European Article Numbering, the coding system run by GS1, the same organisation that issues supermarket barcodes. In the energy sector, the format used is a variant called GSRN: Sibelga's technical glossary refers to "EAN-GSRN" to identify an access point to the grid. Each connected address gets one code per energy, assigned by the distribution network operator (DSO, called GRD in French: the company that runs the local grid and that you cannot choose) and recorded in the Belgian market's shared database, which suppliers consult every time a contract changes.

Keep one idea in mind: the code follows the home, never the person.

Where do you find the EAN code of your meter?

On the bill, first of all. Every supplier prints it on both monthly bills and annual settlement bills, usually in the "supply point" or "consumption address" block. It also appears in the supplier's customer area, on the DSO's quotes, and most often on a sticker on or next to the meter, as the Fluvius FAQ points out. The energy handover document signed when moving home lists it too.

With no bill to hand, each DSO has its own entry point.

RegionDSOGetting the code without a bill
BrusselsSibelgaOnline tool (address + meter number) or 02 549 41 00, weekdays 8 am to 5 pm
WalloniaORESmyORES customer area, or online form with the meter number
Wallonia (Liège area)RESA"Mon code EAN" page and MyRESA customer area
Wallonia (AIEG municipalities)AIEGForm to return to bt@aieg.be
FlandersFluviusContact form "EAN-code, meternummer of energieleverancier"

Checked on the DSOs' websites on 30 September 2026. To find out which one serves your municipality, see our guide to distribution network operators.

Is the gas meter EAN code different from the electricity one?

Yes, always. Two energies, two supply points, two codes. This is a classic source of error when switching both energies to one supplier, and it is all the easier to make because the two codes look alike: in Brussels, Sibelga states that all codes, gas and electricity alike, start with 5414489. The first seven digits will therefore tell you nothing. Only the bill, which places each code under the right energy, or the sticker on each meter, settles it without ambiguity.

EAN code and meter number: what is the difference?

The meter number identifies the device, the EAN code identifies the connection. The first has 6 to 8 digits and is read on the meter's plate; the second has 18. When the DSO replaces your old electromechanical meter with a digital one, you get a new meter number but keep the same EAN code, and your contracts carry on without you doing anything. According to Sibelga, the code only changes if the installation is completely renewed. The customer number, for its part, belongs to the supplier and changes every time you switch.

Gas and electricity meters lined up in the utility room of an apartment building
In an apartment building, each home has its own EAN codes, even when the meters sit side by side.

How do you check that an EAN code has no typo?

With its last digit. The 18th digit of a GSRN code is not a serial number: it is a check digit, calculated from the other 17 using the standard GS1 algorithm, the very one that lets a supermarket till reject a badly scanned barcode. None of the supplier or DSO help pages consulted for this article mention it, even though it reliably catches a single mistyped digit and most swaps of two neighbouring digits, which are exactly the mistakes people make when typing 18 digits into a sign-up form. The method takes four steps.

  1. Take the first 17 digits. Add up those in odd positions (1st, 3rd, 5th… 17th) and multiply the total by 3.
  2. Add up the digits in even positions.
  3. Add the two results together.
  4. The check digit is whatever is needed to reach the next multiple of ten (0 if the sum is already a round number).

Example with a fictitious code, 541448900000123454. Odd positions: 5+1+4+9+0+0+1+3+5 = 28, giving 84. Even positions: 4+4+8+0+0+0+2+4 = 22. Total: 106. It takes 4 to reach 110. The 18th digit is indeed 4.

Now swap the final 4 and 5, as happens when typing too fast: the calculation gives 6, the code ends in 4, so it is wrong. Two minutes of arithmetic spare you what a public complaint on Test-Achats, the Belgian consumer association, described in November 2024: a wrongly registered code, an old contract never closed, and bills from two suppliers for the same home.

One limit, though: the calculation tells you neither whether the code exists nor which address it belongs to. It only guarantees that it is well formed, which already rules out most typing errors.

Six situations where the EAN code gets stuck, and the way out

Each case has its own exit.

SituationWhat to do
You move in without any billAsk the owner or previous occupant for the codes, otherwise the DSO with the address and meter number
The meter has just been replaced by a digital oneNothing: the EAN code is unchanged, only the meter number changes
The new supplier rejects the codeCheck the check digit, then make sure you did not give the gas code for electricity
You receive bills from two suppliersWritten complaint to the supplier, then the Energy Ombudsman if nothing happens
ORES tells you your data is blockedFollow its procedure: new meter, new EAN code, consumption billed 3 to 6 months after installation
A salesperson asks for the codeRefuse until you have read and accepted the offer

Blocking deserves a word of explanation. ORES links these malfunctions to the launch of Atrias, the federal market data platform, in November 2021, and commits to billing the period concerned at the lowest price on the market, never above your supplier's. Advance payments already made to that supplier are refunded to you.

Four mistakes come up again and again:

  • copying the meter number instead of the EAN code, because it is more visible on the device;
  • mixing up the gas and electricity codes when signing up for both energies;
  • in an apartment building, reading the sticker of the neighbouring meter, fitted right next to yours;
  • leaving out a digit, which the check calculation always catches.

Why does the EAN code matter when switching supplier?

Because it is the only key the market recognises. Your name, address and customer number are not enough: the supplier you choose registers your EAN code in the shared database, and the old contract closes automatically, without you having to cancel it. So have both codes in front of you before opening the energy supplier ranking: comparing takes ten minutes, signing up two more.

Belgian residential street connected to the gas and electricity grids

Sources. EAN-GSRN definition: Sibelga technical glossary. Brussels prefix 5414489, lookup tool and contact number: Sibelga. Confidentiality of the code, form, myORES and the Atrias-related blocking procedure: ORES. Location of the code on the bill and meter: Fluvius. AIEG form: aieg.be. Length of the meter number (6 to 8 digits): Callmepower. GSRN structure and check digit: GS1. Registration error case: Test-Achats public complaint of 21 November 2024. Pages checked on 30 September 2026. The worked example uses a fictitious code.

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Frequently asked questions

It is a unique 18-digit number, starting with 54 in Belgium, that identifies the gas or electricity supply point at an address. It is assigned by the distribution network operator and is used to open, close or transfer a contract with a supplier.

In the same places as for electricity: on your supplier's gas bill, in your customer area, or on a sticker on the meter. If you have no bill at all, your distribution network operator (ORES, RESA, Sibelga, Fluvius) can give it to you based on the address and the meter number.

No. The EAN code identifies the connection, not the device. When a digital meter replaces the old one, only the meter number changes. Sibelga states that the EAN code only changes if the installation is completely renewed.

To the home. You do not take it with you when you move: you take over the EAN code of your new address, and the next occupant takes over the one you leave.

In Brussels, yes: Sibelga's tool finds it from the address and the meter number. In Wallonia, ORES offers an online form and the myORES customer area, and RESA has a dedicated page and MyRESA. In Flanders, requests go through the Fluvius contact form.

Report it in writing to your supplier, with a photo of the meter sticker or an old bill. If nothing happens, the Energy Ombudsman handles this kind of dispute free of charge. A registration error can leave the old contract open and have you receiving two bills.

Camille suit le marché belge de l'énergie depuis une dizaine d'années. Elle a d'abord travaillé côté gestion de contrats B2B, puis est passée à l'analyse indépendante : elle éplucha les grilles tarifaires de Mega, Bolt, Engie, Luminus, TotalEnergies, Eneco ou Ecopower, recoupe chaque prix avec le CREG Scan, la CWaPE, le VREG et Brugel, et refait les calculs de facture à la main quand un fournisseur communique un chiffre trop rond. Sa conviction : la plupart des ménages belges ne changent jamais de fournisseur et paient chaque année quelques centaines d'euros de trop — pas par paresse, mais parce que les offres sont volontairement illisibles. Ici, elle traduit les conditions tarifaires en euros par an, et dit clairement quand une « promo » n'en est pas une.

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